SHIPPING & RETURNS
Returns & Refunds – Mehmar Luxe
At Mehmar Luxe, each piece is created exclusively for you.
Every item is made to order, reflecting our commitment to intentional design, elevated craftsmanship, and a more thoughtful approach to fashion. We invite you to review your selections carefully before completing your purchase.
Return & Exchange Information
A Thoughtful Approach to Returns
Due to the bespoke nature of our collections, we do not offer returns or exchanges for:
• Size selection
• Change of preference
• Incorrect items selected at checkout
Each piece is individually crafted, making it uniquely yours from the moment your order is placed.
Our Commitment to Excellence
Your experience is at the heart of everything we do.
If your order arrives with any imperfections such as damage, a production flaw, or an incorrect item we will make it right.
Please contact us within 7 days of delivery with:
• Your order number
• Clear photos of the item
• A brief description of the issue
Once reviewed, we will gladly offer:
• A complimentary replacement, or
• A full refund
Order Adjustments
As your order enters production shortly after it is placed, we are able to accommodate changes or cancellations within 12 hours of purchase.
After this window, modifications may no longer be possible.
Shipping & Delivery
We kindly ask that all shipping details are entered accurately at checkout.
While we will always do our best to assist, Mehmar Luxe is not responsible for:
• Incorrect shipping information provided at checkout
• Packages marked as delivered by the carrier
Refund Timeline
Approved refunds are processed within 5–10 business days to your original method of payment.
Client Care
For any questions or assistance, our team is here for you:
Email: Mehmarluxe@gmail.com
Response Time: 24–48 business hours
A Final Note
By placing an order with Mehmar Luxe, you acknowledge the made-to-order nature of our pieces and agree to this policy.
We are honored to create something uniquely yours.